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Privacy Policy

PS Marketing – Privacy Policy

Effective Date: 29 August 2026

1. Introduction

PS Marketing respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how PS Marketing collects, uses, stores and protects personal information when you visit our website, contact us, request our services, make enquiries or otherwise interact with PS Marketing.

PS Marketing operates in South Africa and aims to handle personal information in accordance with applicable South African privacy and data protection laws, including the Protection of Personal Information Act 4 of 2013 (POPIA).

By using the PS Marketing website or providing your personal information to us, you acknowledge that you have read this Privacy Policy.

2. About PS Marketing

Business Name: PS Marketing

Website: https://psmarketing.agency/

Email: hello@psmarketing.agency

Phone / WhatsApp: 079 259 7412

Country: South Africa

For privacy-related questions or requests, you can contact us using the details above.

3. What Personal Information We May Collect

Depending on how you interact with PS Marketing, we may collect information such as:

  • Full name;
  • Business name;
  • Email address;
  • Telephone number;
  • WhatsApp number;
  • Business address;
  • Website address;
  • Social media account information;
  • Information contained in enquiries or messages;
  • Information about the services you request;
  • Payment and transaction information;
  • Information required to provide marketing services;
  • Login or access information where you voluntarily provide access to business platforms for the purpose of providing a service; and
  • Technical information about your use of our website.

We will only request information that is reasonably necessary for the relevant purpose.

4. How We Collect Personal Information

We may collect personal information when you:

  • Visit our website;
  • Complete a contact or enquiry form;
  • Contact us by email;
  • Contact us through WhatsApp;
  • Request a quotation;
  • Purchase our services;
  • Make a payment;
  • Communicate with us about an existing service;
  • Provide information required for a marketing project; or
  • Interact with our website or online advertising.

We may also receive information from third-party platforms where this is necessary to provide services that you have requested.

5. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

Depending on the technologies used on our website, this may include:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages visited;
  • Time spent on pages;
  • Referring website;
  • General website usage information; and
  • Other technical information used to operate, secure and improve the website.

This information may be collected through cookies, analytics tools and similar technologies.

6. Cookies

PS Marketing may use cookies and similar technologies on its website.

Cookies are small files that may be stored on your device when you visit a website.

Cookies may be used to:

  • Make the website function correctly;
  • Remember certain preferences;
  • Understand how visitors use the website;
  • Improve website performance;
  • Measure marketing effectiveness; and
  • Support advertising or analytics where applicable.

Some cookies may be placed by third-party service providers used by PS Marketing.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect how some website features operate.

7. How We Use Personal Information

PS Marketing may use personal information for purposes including:

  • Responding to enquiries;
  • Providing quotations;
  • Providing requested marketing services;
  • Communicating with customers;
  • Managing customer accounts;
  • Processing payments;
  • Managing projects;
  • Providing customer support;
  • Improving our website and services;
  • Sending relevant business communications;
  • Managing advertising campaigns;
  • Maintaining business records;
  • Preventing fraud or misuse;
  • Protecting our website and systems;
  • Complying with legal and regulatory obligations; and
  • Other purposes reasonably related to providing our services.

We will not use personal information for a purpose that is incompatible with the purpose for which it was collected unless permitted or required by applicable law.

8. Marketing Communications

Where permitted by applicable law, PS Marketing may send customers or prospective customers relevant information about our services, promotions, updates or marketing content.

You may request that PS Marketing stop sending direct marketing communications.

You can make such a request by contacting:

hello@psmarketing.agency

Where applicable, we will provide an appropriate method for you to opt out of future direct marketing communications.

9. Sharing Personal Information

PS Marketing does not sell your personal information.

We may share personal information with third parties where reasonably necessary to provide our services, operate our business or comply with the law.

Depending on the services you purchase, these third parties may include:

  • Payment service providers;
  • Website hosting providers;
  • Domain providers;
  • Email service providers;
  • Social media platforms;
  • Google services;
  • Meta services;
  • Advertising platforms;
  • Analytics providers;
  • Website software providers;
  • Professional advisers; and
  • Government, regulatory or law-enforcement authorities where legally required.

Where third-party service providers process information on our behalf, PS Marketing will take reasonable steps to ensure that appropriate privacy and security measures are in place.

10. Payment Information

Where you make a payment to PS Marketing through a third-party payment provider such as PayFast, your payment may be processed directly by that payment provider.

PS Marketing may receive information necessary to confirm and record the transaction, such as:

  • Customer name;
  • Transaction reference;
  • Payment amount;
  • Payment date;
  • Payment status; and
  • Other transaction information supplied to us by the payment provider.

PS Marketing does not intentionally collect or store your full credit or debit card number or card security code.

Payment providers may have their own privacy policies and terms governing the processing of payment information.

11. Google and Meta Services

PS Marketing may use services provided by Google, Meta and other third-party platforms to provide marketing services, advertising, analytics or website functionality.

When these services are used, information may be processed by the relevant third-party provider in accordance with its own privacy policies and terms.

Where PS Marketing manages advertising or business profiles on behalf of a customer, the information processed may include information relating to the customer's business, customers, website visitors or advertising audiences, depending on the service provided.

12. WhatsApp Communications

PS Marketing may use WhatsApp to communicate with customers and potential customers.

When you contact PS Marketing through WhatsApp, information contained in the conversation may be processed in order to respond to your enquiry, provide customer support or provide requested services.

WhatsApp is a third-party service and its own terms and privacy policies may apply.

13. Website and Social Media Access

For certain marketing services, PS Marketing may require access to a customer's:

  • Website;
  • Google Business Profile;
  • Facebook Page;
  • Instagram account;
  • Meta Business account;
  • Advertising account; or
  • Other business platforms.

Where access is required, PS Marketing will use reasonable measures to protect the information and access credentials provided.

Customers should provide only the level of access reasonably necessary for the agreed service.

Where possible, customers should use platform-specific user permissions rather than sharing personal passwords.

14. Retention of Personal Information

PS Marketing will retain personal information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, comply with legal obligations or protect legitimate business interests.

When personal information is no longer reasonably required, PS Marketing will take reasonable steps to delete, destroy or anonymise it where appropriate and permitted by law.

15. Security of Personal Information

PS Marketing takes reasonable measures to protect personal information against:

  • Loss;
  • Misuse;
  • Unauthorised access;
  • Unauthorised disclosure;
  • Unauthorised alteration; and
  • Destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their own accounts, passwords and devices.

16. Third-Party Websites

The PS Marketing website may contain links to third-party websites, platforms or services.

These third-party websites operate independently from PS Marketing and may have their own privacy policies.

PS Marketing is not responsible for the privacy practices, content or security of third-party websites.

Customers should review the privacy policy of any third-party website before providing personal information.

17. Children's Information

PS Marketing's website and services are intended primarily for businesses and general users.

PS Marketing does not knowingly collect personal information from children for marketing purposes.

If you believe that a child has provided personal information to PS Marketing without appropriate consent, please contact us so that we can investigate and take appropriate action.

18. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete personal information;
  • Request deletion of personal information where legally appropriate;
  • Object to certain processing of your personal information;
  • Withdraw consent where processing is based on consent;
  • Object to direct marketing; and
  • Lodge a complaint regarding the handling of your personal information.

Some requests may be subject to legal limitations or verification requirements.

19. Requesting Access to Your Information

If you would like to request access to personal information held by PS Marketing, contact:

hello@psmarketing.agency

Your request should provide enough information for us to identify you and locate the relevant information.

We may need to verify your identity before processing an access request.

20. Correcting Your Information

If you believe that information held by PS Marketing is inaccurate, incomplete or outdated, please contact us at:

hello@psmarketing.agency

We will take reasonable steps to consider and correct information where appropriate.

21. Direct Marketing

You may object to receiving direct marketing communications from PS Marketing.

To opt out, contact:

hello@psmarketing.agency

Please note that opting out of marketing communications does not necessarily stop important service-related communications, such as invoices, account information, project communications or other information necessary to provide a service you have requested.

22. Cross-Border Processing

Some third-party technology providers used by PS Marketing may store or process information outside South Africa.

Where personal information is transferred across borders, PS Marketing will take reasonable steps to comply with applicable South African data protection requirements.

23. Data Breaches

If PS Marketing becomes aware of a security compromise involving personal information, we will take reasonable steps to investigate, contain and address the incident.

Where notification is required by applicable law, PS Marketing will make the required notification to the relevant parties or authorities.

24. Changes to This Privacy Policy

PS Marketing may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The latest version will be published on:

https://psmarketing.agency/

The updated policy will include a revised effective date where appropriate.

25. Complaints

If you have a concern about how PS Marketing handles your personal information, please contact us first so that we can investigate and attempt to resolve the issue.

Email: hello@psmarketing.agency

Phone / WhatsApp: 079 259 7412

You may also have the right to lodge a complaint with the South African Information Regulator where applicable.

26. Contact PS Marketing

If you have any questions about this Privacy Policy or how PS Marketing handles personal information, please contact:

PS Marketing

Email: hello@psmarketing.agency

Phone / WhatsApp: 079 259 7412

Website: https://psmarketing.agency/

South Africa

Effective Date: 29 August 2026

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