Effective Date: 29 August 2026
These Terms & Conditions govern the use of the PS Marketing website and the purchase and provision of services by PS Marketing.
By using the PS Marketing website, requesting a quotation, accepting a quotation, making a payment, or purchasing a service from PS Marketing, you acknowledge that you have read and understood these Terms & Conditions.
If you do not agree with these Terms & Conditions, you should not purchase services from PS Marketing.
PS Marketing reserves the right to update these Terms & Conditions from time to time. The latest version will be published on the PS Marketing website.
Business Name: PS Marketing
Website: https://psmarketing.agency/
Email: hello@psmarketing.agency
Phone / WhatsApp: 079 259 7412
Country: South Africa
PS Marketing provides digital marketing and related business services, which may include:
The exact services supplied to a customer will depend on the quotation, proposal, package or service agreement accepted by the customer.
Where applicable, PS Marketing will provide the customer with a quotation, proposal or description of the services before work begins.
A quotation may specify:
Unless otherwise stated, a quotation is based on the information available to PS Marketing at the time it is prepared.
A quotation may expire after the period specified on the quotation.
A customer may accept a quotation or service proposal by:
Once a customer accepts the service and PS Marketing begins work, the customer agrees to these Terms & Conditions together with any specific terms contained in the applicable quotation or service agreement.
All prices will be communicated to the customer before the customer purchases the relevant service.
Unless otherwise stated, prices relate only to the services specifically described in the quotation or service agreement.
Additional work outside the agreed scope may result in additional charges.
Where additional work is requested, PS Marketing will communicate the additional cost to the customer where reasonably practicable before carrying out the additional work.
PS Marketing may require:
The applicable payment arrangement will be communicated to the customer before work begins.
Payments may be made through the payment methods made available by PS Marketing, including applicable online payment services.
Where a customer fails to make a payment when due, PS Marketing may suspend or delay the relevant service until the outstanding amount has been resolved.
Where PayFast or another third-party payment provider is used, the customer may also be subject to that provider's applicable terms and conditions.
PS Marketing does not control third-party payment systems and cannot guarantee the uninterrupted availability of those systems.
Payment confirmation may be subject to confirmation from the relevant payment provider.
Where PS Marketing provides website design or development services, the project will be based on the scope agreed with the customer.
The customer is responsible for providing information, text, images, logos, business details and other materials reasonably required to complete the website.
Unless otherwise agreed, significant changes requested after approval of a design or after completion of agreed work may result in additional charges.
Website domains, hosting, premium applications, plugins, software subscriptions, stock images and other third-party services may carry separate costs.
Where these services are purchased on behalf of the customer, the customer may be responsible for the applicable third-party fees.
Where PS Marketing provides social media management, the exact platforms, posting frequency, content creation, community management and other deliverables will be determined by the agreed package or service agreement.
The customer must provide accurate business information and any necessary access to the relevant social media accounts.
PS Marketing will use reasonable efforts to provide the agreed services but does not guarantee specific follower numbers, engagement levels, sales, leads, viral content or other specific business results.
Social media platforms are third-party services and their availability, algorithms, policies and features may change without notice.
PS Marketing may provide search engine optimisation, local SEO and Google Business Profile services.
SEO and search visibility depend on many factors outside PS Marketing's control.
Accordingly, PS Marketing does not guarantee:
Google and other search engines may change their algorithms, policies or search results at any time.
PS Marketing will provide services using reasonable professional efforts based on the agreed scope of work.
Where PS Marketing manages online advertising campaigns, advertising spend may be separate from PS Marketing's management or service fees.
The customer is responsible for paying the agreed advertising budget unless otherwise stated.
PS Marketing does not guarantee a particular number of:
Advertising platforms may reject advertisements, suspend accounts, change policies or modify advertising systems. PS Marketing cannot guarantee the actions or decisions of third-party advertising platforms.
The customer agrees to provide accurate and complete information reasonably required for PS Marketing to perform the agreed services.
This may include:
The customer is responsible for ensuring that information and materials supplied to PS Marketing are accurate and that the customer has the right to use any materials supplied.
Delays caused by the customer's failure to provide required information, approvals or access may affect project timelines.
The customer remains responsible for content, photographs, logos, trademarks, documents and other materials supplied to PS Marketing.
The customer represents that they have the necessary rights or permission to use materials supplied to PS Marketing for the agreed marketing purpose.
The customer agrees to indemnify PS Marketing, to the extent permitted by applicable law, against claims arising directly from the customer's unlawful or unauthorised use of materials supplied to PS Marketing.
Unless otherwise agreed in writing, intellectual property owned by PS Marketing before a project begins remains the property of PS Marketing.
This may include:
Where the customer has paid for a specific final deliverable and no other ownership arrangement has been agreed, PS Marketing will provide the customer with the agreed rights to use that deliverable for its intended business purpose.
Third-party materials remain subject to the relevant third-party licence or ownership terms.
Where PS Marketing assists a customer with domain registration, website hosting, software, plugins, applications or other third-party services, those services may be governed by separate third-party terms.
PS Marketing is not responsible for failures, outages, price changes, policy changes, account suspensions or other actions taken by third-party providers.
Where a third-party service is registered in the customer's name, the customer remains responsible for maintaining the account and paying applicable renewal fees unless otherwise agreed.
PS Marketing will provide estimated project timelines where reasonably possible.
Timelines may be affected by:
An estimated completion date is not automatically a guaranteed deadline unless expressly agreed in writing.
The number of revisions included in a project will depend on the quotation or service agreement.
A revision means a reasonable change to an agreed deliverable.
Requests that materially change the original scope of work may be treated as additional work and may result in additional charges.
Customers may request cancellation of services in accordance with PS Marketing's Refund & Cancellation Policy.
The Refund & Cancellation Policy forms part of these Terms & Conditions.
Where work has already commenced, cancellation may not result in a full refund.
The customer may be responsible for work already completed and reasonable third-party costs already incurred.
Refunds are governed by the PS Marketing Refund & Cancellation Policy published on the website.
Nothing in these Terms & Conditions is intended to remove or restrict any rights that a customer may have under applicable South African consumer protection law.
Where a customer purchases an ongoing monthly service, the applicable monthly fee, service period and cancellation requirements will be communicated before the service begins.
Services already provided during a paid service period are generally not refundable.
Future service periods may be cancelled in accordance with the agreed service arrangement and the Refund & Cancellation Policy.
PS Marketing may temporarily suspend services where:
PS Marketing will, where reasonably practicable, notify the customer before suspending services.
Customers may not use PS Marketing's services to facilitate unlawful, fraudulent, deceptive or abusive activities.
PS Marketing may refuse or discontinue services where a customer requests assistance with activities that PS Marketing reasonably believes to be unlawful or materially harmful.
Marketing involves factors that are outside PS Marketing's control.
Unless expressly stated in a written agreement, PS Marketing does not guarantee:
PS Marketing's responsibility is to provide the agreed marketing services with reasonable care and skill.
PS Marketing will make reasonable efforts to keep its own website and services available.
However, PS Marketing does not guarantee that its website or any third-party platform will always be available, uninterrupted or free from technical errors.
Temporary interruptions may occur because of maintenance, hosting problems, internet problems, security incidents or other circumstances beyond PS Marketing's reasonable control.
To the extent permitted by applicable law, PS Marketing will not be responsible for indirect, consequential or unforeseeable losses arising from the use of its services.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by South African law.
PS Marketing does not accept responsibility for losses caused by:
Nothing in these Terms & Conditions is intended to exclude statutory consumer rights or other liability that cannot lawfully be excluded.
PS Marketing will take reasonable steps to keep confidential business information provided by customers and will not intentionally disclose such information to unrelated third parties except where:
Customers are likewise expected to keep confidential any proprietary information provided by PS Marketing.
PS Marketing may collect and process personal information required to communicate with customers, provide services, process payments, manage accounts and operate the business.
Personal information will be handled in accordance with applicable South African privacy legislation and PS Marketing's Privacy Policy.
Customers should review the PS Marketing Privacy Policy for more information about how personal information is collected, used and protected.
PS Marketing may communicate with customers through email, telephone, WhatsApp or other agreed communication channels.
Customers are responsible for providing accurate contact information and informing PS Marketing of any changes.
A customer may contact PS Marketing using:
Email: hello@psmarketing.agency
Phone / WhatsApp: 079 259 7412
If a customer has a complaint regarding a PS Marketing service, the customer should first contact PS Marketing directly so that the matter can be investigated and resolved where reasonably possible.
Complaints should be sent to:
PS Marketing will make reasonable efforts to address legitimate complaints fairly and promptly.
Nothing in this section prevents a consumer from exercising any statutory rights available under applicable South African law.
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Where applicable, transactions between PS Marketing and consumers will be subject to South African consumer protection legislation.
The Consumer Protection Act 68 of 2008 establishes standards relating to consumer information, fair dealing and fair, just and reasonable terms and conditions.
If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it lawful where possible.
The remaining provisions will continue to apply to the extent permitted by law.
PS Marketing may update these Terms & Conditions from time to time.
The updated version will be published on:
The updated Terms & Conditions will apply from the effective date stated in the updated version, subject to applicable law.
The applicable quotation, proposal or service agreement together with these Terms & Conditions and the PS Marketing Refund & Cancellation Policy constitute the agreement governing the relevant services, unless otherwise agreed in writing.
Where a specific written service agreement conflicts with these general Terms & Conditions, the specific service agreement will apply to the extent of the conflict.
For questions regarding these Terms & Conditions, services, payments, cancellations or complaints, please contact:
PS Marketing
Email: hello@psmarketing.agency
Phone / WhatsApp: 079 259 7412
Website: https://psmarketing.agency/
South Africa
Effective Date: 29 August 2026
PS Marketing Agency
4 bremer street, Tijgerhof Milnerton
Copyright © 2026 PS Marketing Agency - All Rights Reserved.
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